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Insurance Repair Help

Insurance-required repair

polybutylene (poly-B) plumbing

Your insurer issued a non-renewal, an exclusion, or an underwriting request over polybutylene (poly-B) plumbing — or it surfaced during a sale — in a home built roughly between 1978 and 1995. Repipe deadlines of 30–60 days are common.

Why carriers flag it

Carriers flag polybutylene because of its history of fitting and pipe failures that lead to water-damage claims. It frequently shows up at renewal, on a new policy, or during a home sale.

What paperwork matters

  • A licensed plumber’s repipe invoice describing the work and materials (PEX or copper)
  • A pulled plumbing permit where one is required
  • The passed inspection / permit sign-off
  • A short letter confirming the old poly-B was fully removed/abandoned and the home repiped

Start from your city

Use the location where the work will be permitted and inspected. If your city is not listed, start a request anyway.

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Common questions

Will a repipe restore my insurance coverage?

It often clears the underwriting issue, but every carrier sets its own rules and no plumber can promise a specific carrier will reinstate or keep coverage. Keep your invoice, permit, and inspection so your agent can submit them.

PEX or copper — which should I choose?

Both are accepted modern materials. PEX is typically faster and less expensive; copper is rigid and long-proven. A licensed repipe plumber will recommend based on your home, budget, and local code.

How much drywall gets opened up, and who repairs it?

A repipe requires cutting access points at walls and ceilings. Some quotes include drywall patch and paint and some don’t — confirm what’s included before you sign.

Does insurance pay for the repipe?

Generally no. A repipe required by underwriting is an out-of-pocket cost (typically $6,000–$20,000), not a covered claim.