Free for homeowners. Requests are never sold or auctioned.

Insurance Repair Help

Contractor selection standard

What a contractor option means, and what it does not

We keep the connection narrow and describe it plainly. A contractor option is a possible next contact, not an approval, certification, price guarantee, or promise of workmanship.

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How a connection is considered

These are the current matching criteria, not quality or credential endorsements.

  1. 1

    The trade and repair type named in the homeowner request.

  2. 2

    The property location and the contractor’s stated service area.

  3. 3

    Whether a contractor option is available when the request is reviewed.

  4. 4

    At most one contractor option per request; no auction or bulk distribution.

Checks we do not represent as complete

We do not currently promise independent verification of every contractor's active license, insurance, background, references, financial condition, permit eligibility, pricing, or workmanship. Availability and business information can change, so homeowners must verify these items directly before signing.

What to verify before hiring

  • Confirm the license is active for the required trade and property jurisdiction.
  • Ask for current general liability and workers’ compensation insurance where applicable.
  • Confirm who pulls the permit and who coordinates the utility or final inspection.
  • Compare the written scope, exclusions, payment schedule, warranties, and change-order terms.
  • Check recent references and never rely on our introduction as an endorsement.

Privacy and compensation

We do not auction a request or send it to a list of competing callers. A participating contractor may pay Insurance Repair Help when we make a connection. Homeowners do not pay us to submit a request.

A contractor option is included only where available. It does not guarantee a response, quote, permit, completed repair, or insurance outcome. Read our privacy policy and terms for the full limits.

See something that does not match this standard?

Send the request reference and the concern through support so it can be reviewed.

Contact support